Contact

Corrections

This matters most to us. Send us the page URL and the fact you think is wrong, with the source if you have it (for example, the regulator's register or the bonus terms on the operator's site). We review it and, where appropriate, correct it and log the change with a date in the page history. Errors about licences and legality are handled first.

Press

If you are a journalist and need data on provincial online gambling regulation, licences by province or payment methods at licensed casinos, write to us with your outlet and deadline. The province guide and the legal guide can be quoted with a link.

Regulators and operators

If you work at a provincial regulator and spot an error in how we describe your body, your list of licensees or your responsible gambling helpline, let us know: we correct it as a priority. If you work at an operator with a provincial licence and want us to review a new licence, a change of terms or a payment method, tell us what changed and in which province; we check it against the official register before updating the review. We do not accept paid reviews or score changes on request; how we score is explained in the methodology.

What we cannot resolve

We do not handle gambling accounts, deposits, withdrawals or bonuses: we are not a casino and we have no access to your account. Complain to the operator first via chat and keep the conversation; if it does not reply, go to the regulator of the province that licensed it. How to identify that regulator is explained in how to tell if a casino is licensed. If gambling has got out of hand, the tools and support organisations are in responsible gambling.